{"id":5839,"date":"2022-12-21T14:57:06","date_gmt":"2022-12-21T14:57:06","guid":{"rendered":"https:\/\/www.solutionstreet.com\/blog\/?p=5839"},"modified":"2022-12-21T15:31:17","modified_gmt":"2022-12-21T15:31:17","slug":"working-with-offshore-teams","status":"publish","type":"post","link":"https:\/\/www.solutionstreet.com\/blog\/2022\/12\/21\/working-with-offshore-teams\/","title":{"rendered":"Working with Offshore Teams"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.solutionstreet.com\/blog\/wp-content\/uploads\/2022\/12\/offshoretitle.png\" alt=\"\" class=\"wp-image-5846\" width=\"697\" height=\"444\" srcset=\"https:\/\/www.solutionstreet.com\/blog\/wp-content\/uploads\/2022\/12\/offshoretitle.png 766w, https:\/\/www.solutionstreet.com\/blog\/wp-content\/uploads\/2022\/12\/offshoretitle-300x191.png 300w\" sizes=\"auto, (max-width: 697px) 100vw, 697px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">At Solution Street, we believe that our software consultants are some of the best in the industry and have the right skills for your software development needs. However, the reality is that some of our clients have global teams that are crucial to their business needs. Despite our preference, see <a href=\"https:\/\/www.solutionstreet.com\/blog\/2020\/06\/29\/5-reasons-your-offshore-software-construction-project-is-failing\/#.Y2nd13bMK38\" target=\"blank\" rel=\"noopener\">5 Reasons Your Offshore Software Construction Project Is Failing<\/a>, we still find ourselves helping our clients become successful by working together with their offshore teams.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I\u2019ve managed offshore teams in varying formats even before the pandemic. Sometimes, as the Dev Lead, I\u2019m the only onshore member of the development team. Sometimes my team is a mix of onshore and offshore members (hybrid). It wasn\u2019t always rainbows and butterflies (I don\u2019t miss those 9 pm calls), but working with these teams is one of the most fulfilling experiences in my career. Challenges are inevitable but I\u2019ve learned a thing or two to make it work and I\u2019d like to share some of them with you.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. <strong>Define a clear vision.<\/strong> This is important whether you\u2019re running an onshore or offshore team, but even more so with the latter. Getting the team to understand <em>why we do the things we do<\/em> is a critical motivation tool. It is crucial to share the whole picture and not simply assign tickets. Providing the <em>what <\/em>(the overall goal) allows for creativity and better brainstorming when determining the <em>how<\/em>. Also, unexpected things happen all the time, and when you\u2019re ~12 hours apart, sometimes decisions must be made. If your team clearly understands the vision, actions will most likely be aligned with your goal. Define a <a href=\"https:\/\/www.solutionstreet.com\/blog\/2019\/02\/14\/wheres-your-roadmap\/#.Y41XdC-B1pQ\" target=\"blank\" rel=\"noopener\">product or technical roadmap<\/a> so your team doesn\u2019t lose sight of the big picture.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.<strong> Over-communicate effectively<\/strong>. I certainly don\u2019t mean oversharing, or bombarding people with irrelevant information. Rather, over-communicate to emphasize, to reiterate and to achieve consistency. In his <a href=\"https:\/\/www.forbes.com\/sites\/kenmakovsky\/2012\/08\/02\/over-communicating\/?sh=5d06fc663186\" target=\"blank\" rel=\"noopener\">Forbes article<\/a>, Ken Makovsky recommends over-communicating through different channels such as oral delivery, written memos, email memos, and even PowerPoints. He\u2019s right in that sometimes people are shy to admit that they don\u2019t understand for fear of being seen as incompetent. A language barrier is one of the top issues with working with offshore teams. Repeating your message, via multiple media, will help overcome this, and even better, ask them to repeat it to you. This ensures what you said, is what was heard.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. <strong>Simplify collaboration<\/strong>. The easier it is to communicate, the faster it is to deliver.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Develop a <a href=\"https:\/\/fellow.app\/blog\/management\/steps-to-writing-an-effective-team-communication-plan\/\" target=\"blank\" rel=\"noopener\">communication plan<\/a>. Identify what tool to use when. For example, email for external stakeholders, Slack for synchronous communication, and Google Meet for daily stand-ups. Decide on a communication cadence. And lastly, list the team\u2019s work schedule via\u00a0a shared calendar app to make collaboration a breeze.<\/li>\n\n\n\n<li>Avoid using metaphors and slang language if possible. A clear and straightforward message will get your message across faster.&nbsp;<\/li>\n\n\n\n<li>When writing requirements such as Acceptance Criteria, supplement the text with images and\/or screen recordings, to help your team visualize the expected behavior. This is especially useful when looking at a bug that you can\u2019t reproduce, as pinging the tester to screen share might not be possible because the entire QA team is now fast asleep!<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">4.<strong> Embrace cultures.<\/strong> You may be thousands of miles apart, but that\u2019s not a reason to <em>not<\/em> get to know your offshore team on a deeper level. Diversity is one of the top goals of leadership teams and by getting to know your offshore teams better, you\u2019re closer to attaining it than you think. I\u2019ve always enjoyed seeing <a href=\"https:\/\/en.wikipedia.org\/wiki\/Rangoli\" target=\"blank\" rel=\"noopener\">rangoli<\/a> photos of my team\u2019s Diwali festivities. Corporate parties in the Philippines are not complete without a talent showcase of dance or karaoke. If traveling to meet in person is not possible, you can still honor these traditions remotely. A simple greeting is great but asking your team about their celebrations and even asking how you can participate will bring you even closer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re working with an offshore software development team and need some help, let us know! We at Solution Street would be happy to help achieve your goals whether through custom software made <em>by<\/em> us or <em>with<\/em> us.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Solution Street, we believe that our software consultants are some of the best in the industry and have the right skills for your software development needs. However, the reality is that some of our clients have global teams that are crucial to their business needs. Despite our preference, see 5 Reasons Your Offshore Software [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5839","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Working with Offshore Teams - Solution Street Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.solutionstreet.com\/blog\/2022\/12\/21\/working-with-offshore-teams\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Working with Offshore Teams - Solution Street Blog\" \/>\n<meta property=\"og:description\" content=\"At Solution Street, we believe that our software consultants are some of the best in the industry and have the right skills for your software development needs. However, the reality is that some of our clients have global teams that are crucial to their business needs. Despite our preference, see 5 Reasons Your Offshore Software [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.solutionstreet.com\/blog\/2022\/12\/21\/working-with-offshore-teams\/\" \/>\n<meta property=\"og:site_name\" content=\"Solution Street Blog\" \/>\n<meta property=\"article:published_time\" content=\"2022-12-21T14:57:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-12-21T15:31:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.solutionstreet.com\/blog\/wp-content\/uploads\/2022\/12\/offshoretitle.png\" \/>\n<meta name=\"author\" content=\"Peggy Frankel\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Peggy Frankel\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.solutionstreet.com\\\/blog\\\/2022\\\/12\\\/21\\\/working-with-offshore-teams\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.solutionstreet.com\\\/blog\\\/2022\\\/12\\\/21\\\/working-with-offshore-teams\\\/\"},\"author\":{\"name\":\"Peggy Frankel\",\"@id\":\"https:\\\/\\\/www.solutionstreet.com\\\/blog\\\/#\\\/schema\\\/person\\\/c4846451eff30e9514b534b2a2e01696\"},\"headline\":\"Working with Offshore Teams\",\"datePublished\":\"2022-12-21T14:57:06+00:00\",\"dateModified\":\"2022-12-21T15:31:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.solutionstreet.com\\\/blog\\\/2022\\\/12\\\/21\\\/working-with-offshore-teams\\\/\"},\"wordCount\":712,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.solutionstreet.com\\\/blog\\\/2022\\\/12\\\/21\\\/working-with-offshore-teams\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.solutionstreet.com\\\/blog\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/offshoretitle.png\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.solutionstreet.com\\\/blog\\\/2022\\\/12\\\/21\\\/working-with-offshore-teams\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.solutionstreet.com\\\/blog\\\/2022\\\/12\\\/21\\\/working-with-offshore-teams\\\/\",\"url\":\"https:\\\/\\\/www.solutionstreet.com\\\/blog\\\/2022\\\/12\\\/21\\\/working-with-offshore-teams\\\/\",\"name\":\"Working with Offshore Teams - 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